Privacy Policy

1. Information We Collect

Information You Provide

We may collect personal information that you voluntarily provide, including but not limited to:

• Full name
• Phone number
• Email address
• Mailing address
• Preferred move-in date
• Number of occupants
• Rental preferences
• Employment and income information
• Rental history
• Identification and verification documents when required
• Information submitted through contact forms or rental applications
• Any additional information you voluntarily provide during the rental process

Information Collected Automatically

When you visit our website, certain information may be collected automatically, including:

• IP address
• Browser type and version
• Device information
• Operating system
• Date and time of your visit
• Pages viewed
• Referring website
• Website usage statistics

This information helps us improve website performance, maintain security, and better understand how visitors use our website.

2. How We Use Your Information

We may use your information to:

• Respond to rental inquiries
• Provide information about available rental properties
• Schedule property showings
• Process and evaluate rental applications
• Verify applicant information
• Conduct background, identity, employment, income, and rental history verification when authorized
• Prepare lease agreements and related documents
• Provide customer support
• Maintain business records
• Improve our website and services
• Detect fraud or unauthorized activity
• Comply with applicable laws and legal obligations

3. Communications

By submitting your information through our website, contact forms, rental applications, or social media lead forms, you consent to receive communications from Xena Investments regarding:

• Rental inquiries
• Property availability
• Application status
• Appointment scheduling
• Lease documentation
• Maintenance or tenancy-related communications (if applicable)

If you provide your phone number, you may also receive calls or text messages related to your inquiry or application. Message and data rates may apply.

You may opt out of non-essential communications at any time by contacting us.

4. Sharing of Information

We do not sell, rent, or trade your personal information.

We may share information only as necessary to operate our business, including with:

• Authorized employees and representatives of Xena Investments
• Property owners or authorized property representatives
• Tenant screening providers
• Background check providers
• Payment processors
• Website hosting providers
• Technology service providers
• Professional advisors
• Government agencies or legal authorities when required by law
• Other parties when necessary to protect our legal rights or comply with legal obligations

We share only the information reasonably necessary for the applicable purpose.

5. Third-Party Service Providers

We may use trusted third-party companies to host our website, process inquiries, provide website functionality, manage communications, or support our business operations.

These providers are authorized to access personal information only as necessary to perform services on our behalf and are expected to safeguard such information.

6. Cookies and Similar Technologies

Our website may use cookies and similar technologies to:

• Improve website functionality
• Remember user preferences
• Analyze website traffic
• Monitor website performance
• Enhance user experience

Most web browsers allow you to control or disable cookies through your browser settings. Disabling cookies may affect certain website features.

7. Website Analytics

We may use website analytics services to better understand how visitors interact with our website. These services may collect information such as:

• Pages visited
• Time spent on pages
• Navigation paths
• Device type
• Approximate geographic location
• Referral sources

Analytics information is generally aggregated and used to improve our website and services.

8. Data Security

We implement commercially reasonable administrative, technical, and physical safeguards designed to protect your personal information against unauthorized access, disclosure, alteration, or destruction.

Despite these safeguards, no method of transmitting information over the Internet or storing electronic data is completely secure. Therefore, we cannot guarantee absolute security.

9. Data Retention

We retain personal information only for as long as reasonably necessary to:

• Process rental inquiries and applications
• Fulfill contractual obligations
• Comply with legal, tax, accounting, and regulatory requirements
• Resolve disputes
• Enforce our agreements
• Protect our legal interests

When information is no longer needed, we will securely delete or dispose of it where appropriate.

10. Your Privacy Rights

Subject to applicable law, you may have the right to:

• Request access to your personal information
• Request correction of inaccurate information
• Request deletion of certain personal information
• Request information about how your data is used
• Withdraw consent where applicable

To exercise these rights, please contact us using the information provided below.

11. Nevada Privacy Rights

Nevada residents may have additional privacy rights under applicable Nevada law. Requests concerning your personal information may be submitted using the contact information below.

12. Children's Privacy

Our website is intended for adults seeking rental housing and is not directed toward children under the age of 18.

We do not knowingly collect personal information from children.

13. Fair Housing Commitment

Xena Investments is committed to complying with all applicable federal, state, and local Fair Housing laws.

We do not discriminate based on race, color, religion, sex, national origin, disability, familial status, or any other protected characteristic under applicable law.

14. Third-Party Links

Our website may contain links to third-party websites or services for your convenience.

We are not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review the privacy policies of any external websites you visit.

15. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business practices, technology, or legal requirements.

Any updates will be posted on this page with a revised Effective Date. Continued use of our website after changes become effective constitutes acceptance of the updated Privacy Policy.

16. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us: